Effective date: Nov 6th
This Privacy Policy explains how [Addiction Recovery Consultants, doing business as Liberty Wellness] (“Liberty Wellness,” “we,” “us”) collects, uses and shares information when you visit libertywellnessnj.com (the “Site”), call us, or contact us through the Site.
This policy covers the Site. It does not replace our Notice of Privacy Practices, which explains how we use and protect your health information as a patient under HIPAA. Records of substance use disorder treatment are also protected by federal confidentiality rules (42 C.F.R. Part 2). Information you share once you become a patient is handled under those rules, not this policy. You can read our Notice of Privacy Practices [here: link] or ask our staff for a copy.
We never sell your personal information.
Information you give us. When you submit a contact form, insurance verification form, tour request or text message, or call us, we collect what you provide. This may include your name, phone number, email address, insurance details and the message you write. We only receive form information when you choose to submit the form.
Information collected automatically, with your consent. If you accept cookies, our Site and service providers collect information such as your device and browser type, general location based on IP address, the pages you view, how long you stay and how you arrived at the Site. If you decline, these tools do not run.
Calls. When you call a phone number shown on the Site, our call tracking provider records the call’s date, time, duration, the number you called from and, where you consented to cookies, which page or ad led you to call. [Only if Liberty records calls: Calls may be recorded for quality and training purposes, and you will be told at the start of a recorded call.]
We do not use information from the Site to show you personalized or remarketing ads, and we do not build advertising audiences from visits to our treatment pages.
When you first visit, a banner asks whether you accept cookies. Analytics, advertising measurement and call tracking tools load only after you choose “Accept.” If you choose “Reject,” only the cookies needed to run the Site and remember your choice are used. You can change your choice at any time with the [Cookie Settings] link at the bottom of every page.
| Tool | Provider | What it does | Loads |
|---|---|---|---|
| Strictly necessary cookies | Liberty Wellness | Run the Site and remember your cookie choice | Always |
| Google Tag Manager | Google LLC | Loads the tools below according to your choice | Always (sends no tracking data without consent) |
| Google Analytics | Google LLC | Counts visits and shows how the Site is used, in aggregate. Ad personalization and Google Signals are turned off | After consent |
| Google Ads conversion measurement | Google LLC | Tells us whether an ad led to a call or form submission. Not used for remarketing or personalized ads | After consent |
| CallTrackingMetrics | CallTrackingMetrics, Inc. | Shows a tracking phone number and connects calls and submitted forms to the page or ad that led to them | After consent |
| UserWay | UserWay, Inc. | Provides the accessibility toolbar | Always |
| Google Maps | Google LLC | Shows our location on a map | When the map loads |
You can also block or delete cookies in your browser settings. Our Site honors Global Privacy Control (GPC) signals as a request to reject non-essential cookies.
We share information only:
We do not sell personal information or share it for cross-context behavioral advertising.
Depending on where you live, including New Jersey, you may have additional rights under state privacy law. We will honor those requests as the law requires and will not treat you differently for using them.
We use administrative, technical and physical safeguards to protect information, including encrypted (HTTPS) connections. No website is completely secure. We keep Site information only as long as needed for the purposes above or as the law requires.
The Site is not directed to children under 13, and we do not knowingly collect their information online. Information about our teen program is intended for parents and guardians. If you believe a child has sent us information, contact us and we will delete it.
We may update this policy. The effective date at the top shows when it last changed, and we will post significant changes on this page.
Liberty Wellness 20 East Taunton Road, Suite 103 Berlin, NJ 08009 Phone: (866) 558-2635 Email: admin@libertywellnessnj.com
